Sage Timberline Office

9.6 Estimating Update 6

June 21, 2010

9.6 Estimating Update 6

Update 6 provides a solution to the following issue:

Subcontractor and Vendor IDs not transferring from PlanSwift
With the previous release, subcontractor and vendors were not being properly transferred back to the estimate from PlanSwift. The issue has been corrected so that all IDs are now properly transferred.

Notes:

Estimating updates are cumulative. Update 6 includes the fix listed above plus all enhancements and fixes from previous updates. Review the complete release notes for other contents of this update.
You must have installed Estimating 9.6 in order to install 9.6.0 Update 6.
If you install new or additional Estimating applications after installing an update, you must reapply the update.
If this issue applies to your company, but you are not the person who downloads and installs software updates, please forward this notice to the correct person in your company.

Download Instructions

Download the update:

At the computer where Estimating is installed, click the link below to download the self-extracting file that contains the update.

http://cdn.updates.timberline.com/SoftwareAlerts/960EstUpdate6.exe
In the File Download – Security Warning window, click [Save]. If you see the Save As window, select a temporary location on the computer to save the file and click [Save].

Note: This location must be available to all workstations where Estimating is installed. For example, create a folder named "Update" if it does not yet exist, under X:\Timberline Office\Estimating, and then save the file to that location. If you installed to a different location, select the appropriate path.
In the Download Complete window, click [Close].

Update each workstation:

Update each workstation where you installed Estimating.

Close the Estimating application and all Microsoft Office applications on the workstation.
Browse to the location where you saved the file in step 2 of the "Download the update" section above.
Double-click the update file.
If a security warning appears, click [Run] or [Allow].
On the Ready to install 9.6.0 Est Update6 window, click [OK].
When the message This update has been installed successfully appears, click [OK].
Repeat steps 1 through 6 at each workstation where you installed Sage Timberline Office Estimating Products.

Return to top

Release Notes

The content of Update 6 is described at the beginning of this notice.

Update 5

Fixes

Inconsistent Spreadsheet Display
The inconsistent spreadsheet display when using Edit > Options > Open estimate in last used sequence with a custom sort tab has been fixed. The program now displays the data on the spreadsheet correctly.

Zero Value Items Not Transferring to Buyout
A Material price of "0" will now transfer correctly from Estimating to Buyout workfiles.

Trailing Space Issue
Estimates that had trailing spaces for any of the unit fields for items will now extend the amounts out properly.

Update 4

Note: Update 4 was not available for general release, but is included in Update 5.

Fix

9.6 Estimating Update 4 addresses compatibility issues with 9.6 Accounting Update 7 (2009 Year-End Update) and Estimating Update 3.

If you have applied 9.6 Accounting Update 7 to a workstation or server and subsequently apply or reapply Estimating 9.6 Update 3, you will receive an error stating that “A newer version of Sage Timberline Office exists on this machine. You cannot apply this update.”

Apply Estimating Update 4 to workstations or servers under the following conditions:

Accounting Update 7 is installed.
AND
You need to apply an Estimating update.

Update 3

Fix

Printing Totals

When selecting various report options and then a summary level other than Detail on Estimating reports, printing or previewing may have resulted in an incorrect total. This issue has been fixed.

Update 2

Enhancements

Submit an Enhancement Request

We value your feedback and know your great ideas will help make our products better. To that end, we have provided a forum for you to offer your comments and ideas about Sage Timberline Office. Submitted from within the product, your ideas are automatically routed to our Product Management team for consideration. You can also view other users' comments as well as track the status of your requests. It's a quick and easy way to stay connected and share ideas with your Sage Timberline Office team. You can access this feature from the Help menu.

To open the feedback system, click Help > Sage Timberline Office on the Web > Submit Enhancement Requests. In Desktop, click Tasks > Sage Timberline Office > Sage Timberline Office on the Web > Submit Enhancement Requests.

License Manager 8.2.0 Available

License Manager 8.2.0 supports Microsoft Server 2008 and computers running 64-bit operating systems.

Note: License Manager 8.2.0 is not included in Update 2. For more information about downloading the latest version of License Manager see the Knowledgebase article KB193835.

Estimate Totals

Always click the Recalculate Totals button on the toolbar or press F6 in the Totals window to ensure all changes are included in the totals. Due to the critical nature of estimate totals, it is important to recalculate your estimate before using the final numbers in a bid.

Recalculate your totals to verify that the estimate totals are correct before submitting bid

If you are running version 1.0 through version 6.7.x, press the F6 key while on the Totals Page window to recalculate totals.
If you are running version 7.1 or newer, select the Recalculate Totals icon from the Totals Page window to recalculate totals.

Fixes

The following issues have been resolved in Update 2:

Horizontal Grid Lines Display
Estimate spreadsheet reports no longer display horizontal row lines beyond the last column of the report.

Sort Sequence and Custom Sort Tab Display
The inconsistent spreadsheet display when using Edit > Options > Open estimate in last used sequence with a custom sort tab has been fixed. The program now displays the data on the spreadsheet correctly.

Improved Model Performance
Performance issues when taking off Models have been addressed.

Spreadsheet Report Prints Sub Name in Vendor Column
The Vendor name now shows in the Spreadsheet report under the Vendor Name column.

Update 1

These issues were resolved in Update 1:

Estimating and Estimating Tools

When upgrading an estimate file containing the percentage symbol (%) in the estimate name, Estimating Tools will stop responding.
If you use Totals Page Templates, Estimating will stop responding when switching between these templates after upgrading.

Additional Support

Online Support Request

If you would like assistance with a solution and your service plan provides online customer support:

Log on to https://customers.sagenorthamerica.com/irj/portal/anonymous/login.
Click Support > Self Service.
This sends your request directly to Customer Support.
On the My Requests tab under “Create,” click Customer Support Ticket.
Complete the form to submit a support ticket directly to Customer Support.

Phone Support

If you prefer to speak to Customer Support and your Service Plan provides telephone support assistance, call Customer Support at 800-551-8307. Hours are Monday through Friday from 6 a.m. to 5 p.m. PT (Pacific Time).

Sage Timberline Office - In the U.S. or Canada, call 800-551-8307.

Sage Master Builder - 800-866-8049.

Upgrading Your Service Plan

If your service plan does not provide online or telephone customer support and you would like to add or upgrade a service plan:

Call 800-858-7098, or log on to https://customers.sagenorthamerica.com/irj/portal/anonymous/login.
Select Anonymous Portal Access on right.
Click Support > Self Service.
On the My Requests tab under “Create,” click Customer Service Request.
Complete the form to submit a service request.

Upgrading Your Service Plan

If your service plan does not provide online technical support and you would like to add or upgrade a service plan:

Call 800-858-7098, or log on to https://customers.sagenorthamerica.com/irj/portal/anonymous/login.
Click Self Service > My Requests > Customer Service Request.

This e-mail is considered a transactional or relationship message, which is specifically excluded from the federal law regulating e-mail communication.

Sage Timberline Office
15195 NW Greenbrier Parkway
Beaverton, OR 97006